Peake BMW
SERVICE DEPARTMENT

Our Location

Peake BMW
2630 Veterans Memorial Blvd.
Kenner, LA 70062

Service: 504-502-7853

BMW Technicians Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed

Office Hours

Monday7:30 am - 7:00 pm
Tuesday7:30 am - 7:00 pm
Wednesday7:30 am - 7:00 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 7:00 pm
Saturday8:00 am - 7:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

THE BMW FALL SERVICE EVENT

$50 PREPAID CARD FALL SERVICE OFFER

Receive $50 in rewards via a BMW Prepaid Mastercard® on services totaling $250 or more using original BMW Parts.1,2,3,4

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

THE BMW FALL SERVICE EVENT

$25 PREPAID CARD OIL SERVICE OFFER

Receive $25 in rewards via a BMW Prepaid Mastercard® with the purchase of an oil service using Original BMW Engine Oil.2,3,4

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

THE BMW FALL SERVICE EVENT

$99 SET OF FOUR FLOATING CENTER CAPS

Create a focal point at the center of every wheel. Additional fee for installation can be applied towards Fall Service Offer. Subject to availability.

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

Meet Our Office Staff

Cashier Lisa Heard-Cruzado
X
Cashier
Lisa Heard-Cruzado
Cashier Heather Becnel
X
Cashier
Heather Becnel

Meet Our Service Staff

Service Advisor Jeff Leo
X
Service Advisor
Jeff Leo
Service Advisor Scott Wetzel
X
Service Advisor
Scott Wetzel
Service Advisor Eric Buchert
X
Service Advisor
Eric Buchert
Service Advisor Richie Enright
X
Service Advisor
Richie Enright
Client Advisor Baldwin  Bioc
X
Client Advisor
Baldwin Bioc
Loaner Car Manager  Diamond Fleming
X
Loaner Car Manager
Diamond Fleming

Meet Our BMW Technicians Staff

BMW Shop Foreman Arlen Charpentier
X
BMW Shop Foreman
Arlen Charpentier
BMW Shop Foreman Anthony Diaz
X
BMW Shop Foreman
Anthony Diaz
BMW Master Technician Joe  Pigman
X
BMW Master Technician
Joe Pigman
BMW Master Technician Daniel Folse
X
BMW Master Technician
Daniel Folse
BMW Master Technician Kenneth Stockard
X
BMW Master Technician
Kenneth Stockard
BMW Master Technician Ashton Munoz
X
BMW Master Technician
Ashton Munoz
BMW Master Technician James  Ross
X
BMW Master Technician
James Ross
BMW Technician Derrick Harris
X
BMW Technician
Derrick Harris
BMW Technician Faisal Rahman
X
BMW Technician
Faisal Rahman
BMW Technician Dillion McGee
X
BMW Technician
Dillion McGee
BMW Technician Brad Barrios
X
BMW Technician
Brad Barrios
BMW Technician Jesse Barrera
X
BMW Technician
Jesse Barrera
BMW Technician Joshua Rodrigues
X
BMW Technician
Joshua Rodrigues
BMW Technician Nghia Nguyen
X
BMW Technician
Nghia Nguyen
BMW Technician Justin  Chau
X
BMW Technician
Justin Chau
BMW Technician Christian Robicheaux
X
BMW Technician
Christian Robicheaux
BMW Technician Bill  Cruzado
X
BMW Technician
Bill Cruzado

Contact Information


Eric in service is great! He helped me figure out my speed sensor issue and got it taken care of in a timely and professional manner! Thanks guys!

- Olivia R., YELP

Even before Peake expanded their showroom they always provided excellent service. Now they have a very nice service area and did a great job servicing my BMW. Got my car in via an early reservation and it was ready by 10 am! Plus they gave excellent options on what really needed to be done and what...

- David K., YELP

Micah Range was such a knowledgeable and helpful salesperson! Everything from being super kind about my bank being strange to giving great advice on what to buy given my needs, the customer service here is the best!

- Gregory Foster, GOOGLE

Great service . BJ is awesome to deal with in service. I did not buy my car from this but I will buy my next car from here. I bought my BMW at another dealership but they still treats me like family here !

- Randy G, GOOGLE

I was not a fan of Peake BMW, Kenner prior to 2018. I bought my 2008 528i in VA and was accustomed to excellent service both in VA and when I transferred to Pensacola. The service and sales at Peake were abominable when I returned to New Orleans. I vowed I'd never do business with them again and...

- Dwayne V., YELP

Compared to past experiences, this one was by far the best. The new team at Peake definitely made it a point to make sure I left with a smile on my face. If you’re looking to drive luxury, I would go pass by Peake and ask for Mario!

- Jessalyn Mier, GOOGLE

Had an amazing first time experience at Peake BMW thanks to my salesman Mario! Found the car of my dreams and got to drive off the lot in it! If you want an A1 experience then I suggest you ask for Mario!

- Logan Clement, GOOGLE

I'm being with bmw almost 3 years Since I got my car I had several problems and their service was horrible long and short couple months ago I was on routine …

- BING

Alex Darouiche worked with me over the course of a weekend to find a car. He was prompt, knowledgeable, and very professional. He has gained a new customer.

- Kevin Kellup, GOOGLE

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the...

- Bridgette B., YELP

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went …

- BING

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the...

- Bridgette, CARS

Our experience at Peake BMW was wonderful. Our salesman Alex Darouiche was lovely and answered all our questions. We are very pleased with our purchase and the awesome service!! Thanks Alex!

- Elizabeth L Hampton, GOOGLE

My husband and I had a very pleasant experience buying our car. Alex was very friendly knowledgeable and patient. He listened and helped us to find the best vehicle we were looking for. No pressure, no empty promises. Highly recommend.

- Irina, DEALERRATER

My wife and I have purchased two vehicles from Peake and we were very satisfied with the service and vehicles. We received help from Alex Derouiche for our original and second purchase and we couldn't be happier with the service he provided us. We have never encountered a better vehicle purchase...

- Dean Brown, GOOGLE

Was a delightful experience from beginning to end - i was placed with an absolute gentleman that made me feel comfortable and secure with such a big purchase - even other salesman and directors were absolutely lovely - will never step into another dealership if I don’t have too.

- sarah spratt, GOOGLE

After searching for weeks for the right BMW, I found it at Peake BMW. Mario and Keidra was extremely helpful, kind and professional during the process. In about an hour, I was driving my awesome new car back to Mobile, Alabama.

- Paul C., YELP

Best car buying experience we have ever had.

- Richard Dennis, GOOGLE

Best buying experience I've had in a long while. Our salesman Mr. Essa was great to work with and very knowledgeable. Cheers to you sir!

- T M., YELP

This is a great dealership with prompt personalized service. They are attentive to detail and quickly responsive to inquiries whether online, text, phone or in person. I highly recommend Peale BMW for a positive service experience!

- Clay B., YELP

Best buying experience I've had in a long while. Our salesman Mr. Essa was great to work with and very knowledgeable. Cheers to you sir!

- BING

All the salespeople at Peake were wonderful and very friendly. Very knowledgeable about their job.

- Tamesecia W., YELP

Alex Darouiche of BMW was very helpful at Peake BMW in getting me a new car. He knew what he was talking about and help me make my selection!

- adidasdmk1, DEALERRATER

The staff was excellent ... Alex Darouiche is wonderful!!! He went out of his way to make the experience enjoyable. It was a great time purchasing the vehicle with all the staff.

- jondiggetts1, DEALERRATER

My husband and I were very impressed by the service we received at Peake! Alex Darouiche helped us find the perfect car for our growing family. I am so thrilled with my new car and the service we received during the buying process and service we continue to receive from all Peake staff! Highly...

- ashley brewer, GOOGLE

It was a very pleasant experience and was straight to the point. Alex Darouiche was very helpful and accommodating in completing and getting the sale done. He was there to take care of all of your concerns. An easy recommendation absolutely.

- Benjamin Urrutia, GOOGLE

Alex Darouiche was our Salesman. Alex was attentive, professional, and a pleasure to deal with. Alex made our transaction a breeze. Every detail was handled with ease. If you’re in the market for a new or pre-owned BMW Pealke BMW is the place and Alex is the man. We’re delighted. . Thank you,...

- Irun4fun, DEALERRATER

Best place to buy and service your BMW. My entire family uses this dealership and we've all been multi car shoppers.

- Frank S., YELP

Courtney is the girl to see whenever your having issues with your phone or just to answer any questions about your BMW. She’s very knowledgeable about the product and great customer service skills. Thank you Courtney for all your help.

- bimm3rgirl85, DEALERRATER

Went with my husband to Peake BMW Kenner, Alex Darwich was extremely helpful today, went above and beyond! We love our new car! Thank you!

- Riman Kanj, GOOGLE

My wife and I purchased a 2016 BMW 428i today at Peake BMW. What a wonderful car buying experience! I cannot say enough good things about Roberto Rocha, Alex Darouiche, Tony Giusti and the rest of the staff. They were warm, friendly and professional. The details of the transaction went smoothly and...

- Mark Ulmer, GOOGLE

My salesman was Alex Darouiche and at the end of the deal, he didn’t get much of a commission, but made sure I was a happy customer. He even gave me a bag of gifts! I had a very pleasant experience

- Ricki, DEALERRATER

I will simply echo the last review posted on this site as I don't think I could say it any better.... I had the pleasure of working with Alex Darouiche in purchasing my latest BMW. He really went above and beyond all expectations. His courteous demeanor and attitude made this experience at Peake...

- Thomas S, DEALERRATER
View All Testimonials