Peake BMW
SERVICE DEPARTMENT

Our Location

Peake BMW
2630 Veterans Memorial Blvd.
Kenner, LA 70062

Service: 504-502-7853

BMW Technicians Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed

Office Hours

Monday7:30 am - 7:00 pm
Tuesday7:30 am - 7:00 pm
Wednesday7:30 am - 7:00 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 7:00 pm
Saturday8:00 am - 7:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

RECEIVE A PREPAID CARD UP TO $100 ON SELECT ORIGINAL BMW TIRES.

Receive a $100 Visa® prepaid card with the purchase of four eligible* Bridgestone tires or a $70 Visa® prepaid card with the purchase of four eligible* Continental, Goodyear, Michelin or Pirelli tires.

Bridgestone...........................$100
Continental.............................$70
Goodyear.................................$70
Michelin...................................$70
Pirelli.........................................$70

Limited time only.
October 1 through December 31, 2019.

For a limited time, receive a $100 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Bridgestone tires, or receive a $70 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Continental, Goodyear, Michelin or Pirelli tires. Tires must be purchased at a participating BMW Center between October 1 and December 31, 2019. Submit your rebate claim online at http://BMW.offers-center.com/ with offer number 19-37451 or pick up the offer form at your BMW Center, and mail it in with a copy of your receipt and you will receive your prepaid card within 8-10 weeks. The completed form must be postmarked or submitted online within 30 days of the purchase date. Final claims must be submitted or postmarked by January 31, 2020 and received no later than February 15, 2020. Any submissions received after February 15, 2020 will not be honored, acknowledged, or returned.

*Contact center for details regarding eligible tires. Fleet vehicles are not eligible.

Meet Our Office Staff

Cashier Lisa Heard-Cruzado
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Cashier
Lisa Heard-Cruzado
Cashier Heather Becnel
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Cashier
Heather Becnel

Meet Our Service Staff

Service Advisor Jeff Leo
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Service Advisor
Jeff Leo
Service Advisor Scott Wetzel
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Service Advisor
Scott Wetzel
Service Advisor Eric Buchert
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Service Advisor
Eric Buchert
Service Advisor Richie Enright
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Service Advisor
Richie Enright
Client Advisor Baldwin  Bioc
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Client Advisor
Baldwin Bioc
Loaner Car Manager  Diamond Fleming
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Loaner Car Manager
Diamond Fleming

Meet Our BMW Technicians Staff

BMW Shop Foreman Arlen Charpentier
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BMW Shop Foreman
Arlen Charpentier
BMW Shop Foreman Anthony Diaz
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BMW Shop Foreman
Anthony Diaz
BMW Master Technician Joe  Pigman
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BMW Master Technician
Joe Pigman
BMW Master Technician Daniel Folse
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BMW Master Technician
Daniel Folse
BMW Master Technician Kenneth Stockard
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BMW Master Technician
Kenneth Stockard
BMW Master Technician Ashton Munoz
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BMW Master Technician
Ashton Munoz
BMW Master Technician James  Ross
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BMW Master Technician
James Ross
BMW Technician Derrick Harris
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BMW Technician
Derrick Harris
BMW Technician Faisal Rahman
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BMW Technician
Faisal Rahman
BMW Technician Dillion McGee
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BMW Technician
Dillion McGee
BMW Technician Brad Barrios
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BMW Technician
Brad Barrios
BMW Technician Jesse Barrera
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BMW Technician
Jesse Barrera
BMW Technician Joshua Rodrigues
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BMW Technician
Joshua Rodrigues
BMW Technician Nghia Nguyen
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BMW Technician
Nghia Nguyen
BMW Technician Justin  Chau
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BMW Technician
Justin Chau
BMW Technician Christian Robicheaux
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BMW Technician
Christian Robicheaux
BMW Technician Bill  Cruzado
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BMW Technician
Bill Cruzado

Contact Information


Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex Darouiche. Thank you also management at Peake you are the best to work...

- CLIFFORD DAVIS, GOOGLE

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cliffnjenny, DEALERRATER

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cliff D., YELP

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cdavis43, CARS

Alex Darouiche was amazing first BMW an my experience was amazing. Bought the X6 for my wife. Thanks Alex👊

- Gregory White, GOOGLE

BMW Genius Courtney Shubert is very knowledgeable she goes above and beyond for her customers. EXCELLENT CUSTOMER SERVICE!! Thank You Courtney Shubert

- Bonnie P., YELP

Alex Darouiche was wonderful! He gave me so much information and I left with the car I truly wanted!

- GIA QUEEN, GOOGLE

Alex Darouiche, excellent sales person, very friendly and helpful. Appreciate all of his efforts. Thank you Alex

- Eduardo Herrera, GOOGLE

Alex Darouiche was an AMAZING salesman!!!! I came in with a ton of negative equity and he found a way to get me into an X5 with no problem.

- Eddie Dollis, GOOGLE

Alex Darouiche was awesome. Very excited about my purchase. Exactly what I wanted. Excellent customer care.

- Marica Brewster, GOOGLE

Eric in service is great! He helped me figure out my speed sensor issue and got it taken care of in a timely and professional manner! Thanks guys!

- Olivia R., YELP

Even before Peake expanded their showroom they always provided excellent service. Now they have a very nice service area and did a great job servicing my BMW. Got my car in via an early reservation and it was ready by 10 am! Plus they gave excellent options on what really needed to be done and what...

- David K., YELP

Micah Range was such a knowledgeable and helpful salesperson! Everything from being super kind about my bank being strange to giving great advice on what to buy given my needs, the customer service here is the best!

- Gregory Foster, GOOGLE

I was not a fan of Peake BMW, Kenner prior to 2018. I bought my 2008 528i in VA and was accustomed to excellent service both in VA and when I transferred to Pensacola. The service and sales at Peake were abominable when I returned to New Orleans. I vowed I'd never do business with them again and...

- Dwayne V., YELP

Compared to past experiences, this one was by far the best. The new team at Peake definitely made it a point to make sure I left with a smile on my face. If you’re looking to drive luxury, I would go pass by Peake and ask for Mario!

- Jessalyn Mier, GOOGLE

Had an amazing first time experience at Peake BMW thanks to my salesman Mario! Found the car of my dreams and got to drive off the lot in it! If you want an A1 experience then I suggest you ask for Mario!

- Logan Clement, GOOGLE

I'm being with bmw almost 3 years Since I got my car I had several problems and their service was horrible long and short couple months ago I was on routine …

- BING

Alex Darouiche worked with me over the course of a weekend to find a car. He was prompt, knowledgeable, and very professional. He has gained a new customer.

- Kevin Kellup, GOOGLE

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the...

- Bridgette B., YELP

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went …

- BING

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the...

- Bridgette, CARS

Our experience at Peake BMW was wonderful. Our salesman Alex Darouiche was lovely and answered all our questions. We are very pleased with our purchase and the awesome service!! Thanks Alex!

- Elizabeth L Hampton, GOOGLE

My husband and I had a very pleasant experience buying our car. Alex was very friendly knowledgeable and patient. He listened and helped us to find the best vehicle we were looking for. No pressure, no empty promises. Highly recommend.

- Irina, DEALERRATER

My wife and I have purchased two vehicles from Peake and we were very satisfied with the service and vehicles. We received help from Alex Derouiche for our original and second purchase and we couldn't be happier with the service he provided us. We have never encountered a better vehicle purchase...

- Dean Brown, GOOGLE

Was a delightful experience from beginning to end - i was placed with an absolute gentleman that made me feel comfortable and secure with such a big purchase - even other salesman and directors were absolutely lovely - will never step into another dealership if I don’t have too.

- sarah spratt, GOOGLE

After searching for weeks for the right BMW, I found it at Peake BMW. Mario and Keidra was extremely helpful, kind and professional during the process. In about an hour, I was driving my awesome new car back to Mobile, Alabama.

- Paul C., YELP

Best car buying experience we have ever had.

- Richard Dennis, GOOGLE

Best buying experience I've had in a long while. Our salesman Mr. Essa was great to work with and very knowledgeable. Cheers to you sir!

- T M., YELP

This is a great dealership with prompt personalized service. They are attentive to detail and quickly responsive to inquiries whether online, text, phone or in person. I highly recommend Peale BMW for a positive service experience!

- Clay B., YELP

Best buying experience I've had in a long while. Our salesman Mr. Essa was great to work with and very knowledgeable. Cheers to you sir!

- BING

All the salespeople at Peake were wonderful and very friendly. Very knowledgeable about their job.

- Tamesecia W., YELP
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