Peake BMW
SERVICE DEPARTMENT

Our Location

Peake BMW
2630 Veterans Memorial Blvd.
Kenner, LA 70062

Service: 504-502-7853

BMW Technicians Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed

Office Hours

Monday7:30 am - 7:00 pm
Tuesday7:30 am - 7:00 pm
Wednesday7:30 am - 7:00 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 7:00 pm
Saturday8:00 am - 7:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:30 pm
Tuesday7:30 am - 6:30 pm
Wednesday7:30 am - 6:30 pm
Thursday7:30 am - 6:30 pm
Friday7:30 am - 6:30 pm
Saturday8:00 am - 5:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Office Staff

Cashier Lisa Heard-Cruzado
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Cashier
Lisa Heard-Cruzado
Cashier Heather Becnel
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Cashier
Heather Becnel

Meet Our Service Staff

Service Advisor Jeff Leo
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Service Advisor
Jeff Leo
Service Advisor Eric Buchert
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Service Advisor
Eric Buchert
Service Advisor Richie Enright
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Service Advisor
Richie Enright
Client Advisor Baldwin  Bioc
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Client Advisor
Baldwin Bioc
Loaner Car Manager  Diamond Fleming
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Loaner Car Manager
Diamond Fleming

Meet Our BMW Technicians Staff

BMW Shop Foreman Arlen Charpentier
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BMW Shop Foreman
Arlen Charpentier
BMW Shop Foreman Anthony Diaz
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BMW Shop Foreman
Anthony Diaz
BMW Master Technician Joe  Pigman
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BMW Master Technician
Joe Pigman
BMW Master Technician Daniel Folse
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BMW Master Technician
Daniel Folse
BMW Master Technician Kenneth Stockard
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BMW Master Technician
Kenneth Stockard
BMW Master Technician Ashton Munoz
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BMW Master Technician
Ashton Munoz
BMW Master Technician James  Ross
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BMW Master Technician
James Ross
BMW Technician Derrick Harris
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BMW Technician
Derrick Harris
BMW Technician Faisal Rahman
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BMW Technician
Faisal Rahman
BMW Technician Dillion McGee
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BMW Technician
Dillion McGee
BMW Technician Brad Barrios
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BMW Technician
Brad Barrios
BMW Technician Jesse Barrera
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BMW Technician
Jesse Barrera
BMW Technician Joshua Rodrigues
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BMW Technician
Joshua Rodrigues
BMW Technician Nghia Nguyen
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BMW Technician
Nghia Nguyen
BMW Technician Justin  Chau
X
BMW Technician
Justin Chau
BMW Technician Christian Robicheaux
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BMW Technician
Christian Robicheaux
BMW Technician Bill  Cruzado
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BMW Technician
Bill Cruzado

Contact Information

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Took my car for service recently. Great service. Welcoming and courteous. The staff is friendly and knowledgeable. They are truly setting a example in customer service.

- Rick Wlillis, GOOGLE

Alex Darouiche is the best! The whole team at Peake welcomed me like nowhere else I’ve been. Alex made the process easy and stress free. I highly recommend Peake and Alex!

- Kim Carnegie, GOOGLE

Courtney is very knowledgeable and patient when it comes to explaining the BMW Product. I guess that's why they call her the BMW GENIUS!! Thank You Courtney for all your help. I look forward to seeing you again.

- Jamie Lynn, GOOGLE

Hassle free experience! Alex Darouiche, our salesman, was courteous and very knowledgeable. Appreciate him finding our new 2020 540i with all the bells and whistles that were on our wish list. Wonderful dealership.

- Greg Lorio, GOOGLE

Always greeted by everyone that I pass next to, the service department here are one of a kind! They always meet my schedule without question! If I can’t wait, they provide me with a shiny, clean, and new loaner vehicle. I have nothing but wonderful things to say about this dealership! I highly...

- Matthew Pitre, GOOGLE

Out of all of the vehicles I've had this far, and for the customer service of repairs, maintenance, etc, Peake has the best. They have always scheduled me according to my work schedule, getting me in and out first thing in the morning, and if my vehicle had to stay for warranty work, I was always...

- Matt P., YELP

I had a excellent service & experience with the awesome salesman Alex Darouiche. Definitely will comeback.

- devin dickerson, GOOGLE

Alex Darouiche at peak BMW is the best!! He helped me get into a new car and never gave up for almost a week!!! My salesmen at peak forever!!! Thanks!!!!!

- tierre joseph, GOOGLE

My experience buying a BMW X5 from Alex Darouiche was excellent !

- Wayne Lindemann, GOOGLE

Alex Darouiche made the purchase on my new 2020 BMW X5 experience the best I have ever had! From Mississippi to Louisiana I will for sure come back to him for my next purchase!

- chirag dadlani, GOOGLE

Forever grateful to my 2012 3 series!! It saved me from what I truly believe would have been a catastrophic event in a lesser vehicle. Alex Darouiche has been my go to from the moment I had my car serviced 3 1/2 years ago...I am now the proud owner of another 3 series! I got exactly what I wanted...

- Kristen Rodick, GOOGLE

Alex Darouiche was great to work with. Came in together with my wife and we both were very impressed with his professionalism and how hard he worked to secure us a good deal. Make sure to ask for Al. Highly recommend him.

- Vincent Baumer, GOOGLE

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex Darouiche. Thank you also management at Peake you are the best to work...

- CLIFFORD DAVIS, GOOGLE

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cliffnjenny, DEALERRATER

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cliff D., YELP

Just bought another car from Alex. I have lost count how many. We are family now, we are not just a client. We have bought cars for us and family and referred our friends. I buy alot of cars and no one makes it easier than Alex. Thank you also management at Peake you are the best to work with.

- Cdavis43, CARS

Alex Darouiche was amazing first BMW an my experience was amazing. Bought the X6 for my wife. Thanks Alex👊🏼

- Gregory White, GOOGLE

BMW Genius Courtney Shubert is very knowledgeable she goes above and beyond for her customers. EXCELLENT CUSTOMER SERVICE!! Thank You Courtney Shubert

- Bonnie P., YELP

Alex Darouiche was wonderful! He gave me so much information and I left with the car I truly wanted!

- GIA QUEEN, GOOGLE

Alex Darouiche, excellent sales person, very friendly and helpful. Appreciate all of his efforts. Thank you Alex

- Eduardo Herrera, GOOGLE

Alex Darouiche was an AMAZING salesman!!!! I came in with a ton of negative equity and he found a way to get me into an X5 with no problem.

- Eddie Dollis, GOOGLE

Eric in service is great! He helped me figure out my speed sensor issue and got it taken care of in a timely and professional manner! Thanks guys!

- Olivia R., YELP

Even before Peake expanded their showroom they always provided excellent service. Now they have a very nice service area and did a great job servicing my BMW. Got my car in via an early reservation and it was ready by 10 am! Plus they gave excellent options on what really needed to be done and what...

- David K., YELP

Micah Range was such a knowledgeable and helpful salesperson! Everything from being super kind about my bank being strange to giving great advice on what to buy given my needs, the customer service here is the best!

- Gregory Foster, GOOGLE

I was not a fan of Peake BMW, Kenner prior to 2018. I bought my 2008 528i in VA and was accustomed to excellent service both in VA and when I transferred to Pensacola. The service and sales at Peake were abominable when I returned to New Orleans. I vowed I'd never do business with them again and...

- Dwayne V., YELP

Compared to past experiences, this one was by far the best. The new team at Peake definitely made it a point to make sure I left with a smile on my face. If you’re looking to drive luxury, I would go pass by Peake and ask for Mario!

- Jessalyn Mier, GOOGLE

Had an amazing first time experience at Peake BMW thanks to my salesman Mario! Found the car of my dreams and got to drive off the lot in it! If you want an A1 experience then I suggest you ask for Mario!

- Logan Clement, GOOGLE

I'm being with bmw almost 3 years Since I got my car I had several problems and their service was horrible long and short couple months ago I was on routine …

- BING

Alex Darouiche worked with me over the course of a weekend to find a car. He was prompt, knowledgeable, and very professional. He has gained a new customer.

- Kevin Kellup, GOOGLE

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went …

- BING

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule, he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the...

- Bridgette, CARS
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